Why should I order my lenses from you instead of my Optometrist?
The lenses you order from us are exactly the same ones you were prescribed by your eye care specialist. They are sourced from providers within Australia (TGA approved) and delivered straight to your door. By removing costs associated with a storefront, we are able to pass substantial savings to our customers.

Which lenses should I order?
All lenses are different, and what is suitable for one individual may vary greatly to another. Lenses are made from different materials and have different parameters. Therefore, Mylens is unable to provide advice about which lenses are right for you. Your eye care professional is the only person who can properly assess and prescribe you with the right fit. Once that’s done, bring your script to Mylens and save!

Do I really need my prescription to order?
You do not need a prescription for plano or non-corrective lenses. For all other contact lenses, you must have a valid, recent prescription from your eye care provider before ordering. A prescription is valid for a period of 2 years, and it is important to have your eyes checked regularly to maintain their optimal health. You should also have received proper care instructions and a fitting from your eye care provider. If you ever experience any redness or discomfort, remove your lenses immediately and contact your Optometrist. If you know your prescription but don’t have it on hand, you may still make a purchase. However, please note that Mylens cannot be responsible if you experience any problems from incorrect or non-prescribed lenses.

How do I read my prescription?
(OD) indicated your right eye and (OS) indicated your left.
Your Power or SPH is the same value.
You might also see information regarding your cylinder (CYL), axis, base curve (BC) and diameter (DIA). Simply fill in the value in the appropriate drop-down boxes on the checkout page. Finally, the lens name which was prescribed to you should be indicated. Please contact us if you require further assistance reading your prescription.

I have my prescription for my eye glasses; can I use it to order contact lenses?
Prescriptions for eye glasses and contact lenses are two completely different things. Do not go ahead and order contact lenses with an eye glass script as it will be incorrect. See your eye care provider for a correct assessment and fitting for contact lenses.

What is a PD and how do I measure it?
PD is the distance between the centre of one pupil to the centre of the other pupil. Prescription glasses are made so that the distance between the optical centres of the glasses' lenses, is the same as your PD. PD varies from person to person but once you are an adult, your PD does not change. Therefore, as an adult, if you have had it measured, then it will still be the same, even if your spectacle prescription has changed. Once you know your PD, you do not need to measure it every time you buy prescription glasses. If your prescription does not contain your PD, you can ask to have it measured at an optical shop, or your previous optometrist may have a record of your PD. alternatively, try measuring your own Pupillary Distance as explained below. (Note: Measuring your own PD may not be as accurate as having a trained person do it. If your head or the ruler moves during the measurement then the reading will be inaccurate)

Measuring your own PD (Pupillary Distance):
TIP: This should be done with glasses off, if the numbers on a ruler are difficult to see, then a magnifying mirror may help.
1. Whilst looking into a mirror hold a ruler against the bridge of the nose with one hand.
2. Close your left eye, and line the '0' up with the centre of the pupil of your right eye.
3. Without moving your head or the ruler open the left eye and close the right eye. Read the number that lines up with the centre of the pupil of the left eye. This number represents your Distance PD in millimetres.

I just want coloured lenses with no prescription (Plano), do I still need to see my Optometrist?
Even a lens with no prescription has certain parameter and materials that could be wrong for your eyes. A proper assessment from your eye care provider is highly recommended.